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Unified Messaging

FastStart FirstClass Support
Unified Communications RAD Services Works with FirstClass Downloads & Links

FirstClass Pro Consulting Services

World Connect® has built a team of IT and Creative staff that combine to provide solutions in FirstClass Groupware or FirstClass Unified Messaging systems. Below are short descriptions of each of the programs offered in our FirstClass Pro family of services.

Depending on your goals our team is qualified to integrate RAD (Rapid Application Development), database development, Webcasting, digital streaming, Internet services and computer fields.

In addition, as your requirements change and/or grow, we are able to plan and assist you with the integration of your other information systems.

Our goal is to integrate effective communications and information solutions into the way you, and your organization, work.

World Connect's consulting services are customized to each customers requirements and may include any number of the following capabilities:

 FirstClass Integration

  • Voice Mail and Fax
  • Calendar
  • Database
  • Application

 FirstClass Interface Customization

  • Web Interface
  • FirstClass Client Interface
  • Forms & Special Forms
  • Custom Graphics
  • Web Desktop
  • Conference backgrounds
  • Special Icons
  • Special Sounds & Alerts
  • Individual User or Group Layouts

FirstClass Connectivity

  • FirstClass Client and/or Web Browser
  • FirstClass Gateways
  • FirstClass Server-to-FirstClass Server
  • Palm Pilot Connections
  • Internet Protocol set-up
  • Internet Connection set-up
  • Domains set-up
  • LAN/WAN/IP/IPX/AppleTalk

FirstClass Planning, Design & Installation

  • Needs Analysis
  • Platform selection
  • Server software selection
  • Server hardware selection
  • System build
  • Conference structure
  • Privilege groups
  • Model desktops
  • Permissions structure
  • Gateway set-up
  • Internet/telecom connections
  • Database access
  • Palm Pilot
FirstClass Training

World Connect's expert staff can provide customized, onsite training for your organization to both administrators and end users. We base our training curriculum on your goals and requirements. In addition, advanced trouble-shooting for administrators may be provided on-site in both one-on-one and small group sessions.

Topics covered may be tailored to issues such as functionalities available in the most recently released version of the FirstClass Intranet Client; FirstClass Server; FirstClass Internet Services; FirstClass Designer; FirstClass Rapid Application Developer (RAD); FirstClass Unified Messaging; FirstClass Workflow Electronic Forms and many others. Send us your requirements so that we may customize a program for your organization.

If you would like to send your administrator or staff on a standard training course at Centrinity we can help you arrange that as well. Please ask us for additional information.

Please contact World Connect® via email at info@worldconnect.com for more information.

Communications * Data Management * Services