Voice Over IP

Call Centres

Invaluable tools for businesses that rely on the telephone to service customers or generate revenue!

World Connect® and its partners sell and support a powerful suite of integrated, industry leading tools for Call Centre Management at an affordable price.

Management level features include; real-time monitoring, reporting, forecasting, reader board messaging, and call-traffic analysis , ability to review Call Center activity, fast and detailed reporting, powerful search tools, easy-to-use forecasting & call traffic analysis.

Agent level features include; wall mounted reader board or desktop display, on-line chat and flexible viewing options.

World Connect® always strives to provide its customers with value in each of its service and product offerings.

Please contact World Connect® via email at info@worldconnect.com for more information.